Support at Home Fees

Services & Fees Period Weekday 6am - 8pm Weekday 8pm - 6am Saturday Sunday Public Holidays
Registered Nurse 1 Hour $220 $246.40 $330 $440 $550
Enrolled Nurse 1 Hour $200 $224 $300 $400 $500
Nursing Assistant 1 Hour $180 $201.60 $270 $360 $450
Occupational Therapist 1 Hour $220 $246.40 $330 $440 $550
Physiotherapist 1 Hour $200 $224 $300 $400 $500
Allied Health Assistant 1 Hour $180 $201.60 $270 $360 $450
Dietician 1 Hour $220 $246.40 $330 $440 $550
Speech Therapist 1 Hour $220 $246.40 $330 $440 $550
Podiatrist 1 Hour $200 $224.00 $300 $400 $500

Nursing Consumables – Specialised nursing products required for your individual care will be purchased and added to your budget as required.

Independence Supports

Services & Fees Period Weekday 6am - 8pm Weekday 8pm - 6am Saturday Sunday Public Holidays
Personal Care 1 Hour $120 $134.40 $180 $240 $300
Medication Support 1 Hour $120 $134.40 $180 $240 $300
Social Support & Community Engagement 1 Hour $120 $134.40 $180 $240 $450
Respite 1 Hour $120 $134.40 $180 $240 $300
Therapeutic Services for everyday living 1 Hour $175 $196 $262.50 $350 $437.50

*Personal Care available in 30-minute increments.

*Medication Support available in 15-minute increments when combined with another non-clinical service.

Direct Transport

Services & Fees Period Weekday 6am - 8pm Weekday 8pm - 6am Saturday Sunday Public Holidays
Trip A 0-5kms $52.50 $58.80 $78.75 $105 $131.25
Trip B 16-25kms $97.50 $109.20 $146.25 $195 $243.75
Trip C 26-45kms $157.50 $176.40 $236.25 $315 $393.75
Trip D 46-100kms $240 $268.80 $306 $480 $600

Indirect Transport - Priced per trip and added to your budget.

Everyday Living Supports

Services & Fees Period Weekday 6am - 8pm Weekday 8pm - 6am Saturday Sunday Public Holidays
Domestic Assistance* (general house cleaning, laundry assistance, shopping assistance) 1 Hour $115 $128.80 $172.50 $230 $287.50
Gardening 1 Hour $115 $128.80 $172.50 $230 $287.50
Meal Preparation* 1 Hour $115 $128.80 $172.50 $230 $287.50
Meal Delivery 1 Hour $15 - - - -

*Domestic Assistance & Meal Preparation available in 30-minute increments.

Home Maintenance and repairs – We will source you a quote based on circumstances.

Care Management:

You will have a dedicated Client Coordinator who will oversee and coordinate your services, acting as your primary point of contact.

 

To cover the cost of this service, Services Australia allocates 10% of your quarterly budget, which we claim directly.

 

Care Management fees are charged in 15-minute increments.


Care Management 1 Hour: $150

Clinical Care Management 1 Hour: $220

Restorative Care Management 1 Hour: $220 

Client Contributions:

Under the Support at Home Program you may be required to contribute towards the cost of services received. The contribution amount is determined by an Income and Assets assessment conducted by Services Australia and is charged as a percentage of the price per service.

Clinical Care Independence Everyday Living
Full Pensioner 0% 5% 17.5%
Part pensioner & Commonwealth seniors health card eligible 0% Between 5% & 50% depending on income & assets Between 17.5% & 80% depending on income & assets
Self-funded retiree 0% 50% 80%

Cancellation Policy:

If you need to cancel a scheduled service, please let us know at least 48 hours in advance and there will be no charge.

 

If you cancel within 48 hours of your scheduled service, the service fee will be deducted from your package, and you will be required to pay your co-contribution amount for that service.


For more details, see our Cancellation Policy in your Service Agreement.



Thank you for contacting us.
We’ll get back to you as soon as possible.

We got it.

Care and compassion icon

It all starts here —

let’s set the date

This is required
Enter an email Use an address with (@) and (.)
This is required
This is required
This is required
alt=
Broken pipe/leak

That didn’t work.

The form wasn’t sent. Please try again.